It’s easy!

First, create an account and register your business. If your business has more than one location, no problem – you can create a unique QR code for each place – the importance of this is that you know exactly where the complaint originated.

Second, select the individuals who will receive notice of the complaint and, the way in which they will be contacted (text or email).

Third, investigate the claim. Once a complaint comes in, the assigned company recipient will access the complaint and be directed to an investigation portal. The WorkSafe portal provides an easy-to-use platform that guides you through how to conduct an investigation including, uploading evidence, tracking and summarizing witness interviews, and ultimately forming a conclusion. You can even invite third parties such as attorneys or outside human resource individuals to join the investigation. Once you close out the investigation, you can safely maintain it in your WorkSafe account. In the event you need to access an investigation later, it’s all in one place - with one click, you can convert the entire investigation into a PDF and email it out. WorkSmart… Work|Safe.